TERMS OF SERVICE Last Updated: June 2026
Welcome to Chimneys Express. By accessing our website or using our services, you agree to comply with and be bound by the following terms and conditions.
1. Chimneys Express Service Alerts When you opt-in to our SMS service via our contact form, you can expect to receive one-on-one transactional text messages regarding your requested chimney inspections, cleanings, repairs, scheduling updates, and service follow-ups.
2. Opt-Out Instructions You can cancel the SMS service at any time. Just text “STOP” to our number. After you send the SMS message “STOP” to us, we will send you an SMS message to confirm that you have been unsubscribed. After this, you will no longer receive SMS messages from us. If you want to join again, just sign up as you did the first time and we will start sending SMS messages to you again.
3. Customer Support If you are experiencing issues with the messaging program you can reply with the keyword HELP for more assistance, or you can get help directly at ChimneysExpress@gmail.com or by calling (475) 471-1480.
4. Carrier Liability Disclaimer Carriers are not liable for delayed or undelivered messages.
5. Message and Data Rates As always, message and data rates may apply for any messages sent to you from us and to us from you. Message frequency varies based on your requested services and appointment updates. If you have any questions about your text plan or data plan, it is best to contact your wireless provider.
6. Privacy If you have any questions regarding privacy, please read our privacy policy: https://chimneysexpress.com/privacy-policy/
